Navigate to: . This opens up the knowledge base article, ' Self Service Password Reset'.You will scan the QR code that displays on the computer after you log into your account. You will need to allow access to the device's camera if prompted.

Choose Work or school account for the account type.Upon opening the app you will be prompted with 'Let's add your first account!' Click the (+) to add an account.Install the Microsoft Authenticator app on your mobile device (Using the App store, Google Play, Microsoft Store, etc., depending on your device).(Video instructions - 90sec: ) Installation Instructions On your phone To perform the setup, however, you will need access online to a computer as well as the device you wish to install the app. Using this combined registration, users can register once and get the benefits of both MFA and SSPR. With this app, users no longer need a 'Hard Token' device nor a cellular or wireless Internet connection to authenticate as an authorized user. The security methods added for MFA are also used for Self-Service Password Reset (SSPR). More information about MFA can be found in the Microsoft article, ' How it works: Azure Multi-Factor Authentication'. MFA is required for using Office 365 connected systems (like OAKS and employee email) when off campus. The Microsoft Authenticator App is a soft token for MFA. Multi-Factor Authentication (MFA) is enabled by default for all faculty, staff and student accounts at this time.

You must be able to log into your account in order to add or remove security information.

Office 365 account - Self-Service Password Reset / Multi-Factor Authentication.

How do I set up Microsoft Authenticator to authenticate my account? (to use with Self-Service Password Reset and Multi-Factor Authentication)

Setting up microsoft authenticator